Technical Hotline
The highly skilled technical team are available to take member calls via the Tech Hotline between 7:30am and 5pm AWST, Monday to Friday.
The Tech Hotline is a free* service for all NECA WA members, providing an easy way for electrical contracting businesses to access prompt technical assistance when required.
Not a member? Click here to find out how an NECA WA membership can help your business.
How can members access the Tech Hotline?
It’s easy! Simply phone the number below for direct access to one of our technical experts.
1300 632 283
What sort of queries can our Technical team help with?
Every year, our Technical team responds to thousands of member emails and phone calls, providing essential and timely advice to the WA electrical industry. Common queries include:
- Meter panel configurations
- Zoning and damp situations
- Maximum demand and volt drop
- Switchboard locations
Don’t forget our TKB for queries outside the hotline service times
For queries outside of the Technical Hotline open hours, our Technical Knowledge Base (TKB) is available 24/7!
TKB allows members to search Standards, WAER, WADCM, EnergySafety Energy Bulletins, technical updates and more – all from your smart device or computer.
*Standard call charges apply - please refer to your phone provider
NECA WA is a separate entity to ECA WA Inc and operates under a Service Level Agreement where ECA WA Inc provides technical, legal and safety services to members on NECA WA’s behalf. All members of NECA WA automatically receive ECA WA membership at time of joining.
