News & Views
27th November 2014
National Recall on NHP DC Solar Isolator Switches
NECA SA have been made aware of the latest NHP DC Solar Isolator Switch Recall. For further information, please read below and download the supporting documentation.
Product description
NHP- KDA-432 and KDM-432 metal and plastic isolators
Identifying features
KDA-432
KDM-432
What are the defects?
The switch contact mechanism may overheat due to an internal fault; this could result in damage of the switch mechanism, internal arcing and potential damage to the enclosure and cables which could allow access to live parts.
What are the hazards?
If the defect occurs there is the risk of fire and electric shock.
Dates available for sale
- 11th July 2013 - 10th October 2014
Where the product was sold
- Nationally
Traders who sold this product
- Via electrical wholesalers and direct customer sales
- Supplier
- NHP Electrical Engineering Products P/L
What should consumers do?
Electrical Contractors/Installers:
Defective DC Solar Isolator switches type KDA-432 and KDM4-32 are required to be replaced. PV systems with these switches need to be shut down and safe isolation procedures need to be followed. For further details contact NHP Electrical Engineering Products Pty Ltd by phone or email.
Home owner/consumer:
Contact your electrical contractor that performed the installation ASAP to organise the replacement of the switch. For further information contact NHP Customer Service Centre.
Customer Service Centre: Phone 1300 NHPNHP (1300 647 647) or email to nhpsales@nhp.com.au. Visit our web page www.nhp.com.au/recall for further details
Re-sellers: Cease supplying switches and arrange returns to NHP by contacting (03) 9368 4088 or email NHPReturns@nhp.com.au. Visit www.nhp.com.au/recall for further details.
For further details on what electrical contractors should do, and the recall, NECA members can access the page here and log in to view the documents. If you are not a NECA member, find out what products, services and benefits NECA provide here, or contact Leah Boyce, Marketing and Member Services at NECA SA on (08) 8272 2966.
