Chapter Initiatives

19th April 2016

ActewAGL Distribution Customer Connections - useful web links

For ActewAGL Network Connection/Disconnection/Network Alterations Applications Forms - click here.

For ActewAGL Network Charges and Network Charges Policy & FAQ - click here.

For Electrical Safety Rules (Blue Book) - click here.

We welcome any feedback, improvement suggestions and requests for additional information. Click here.

AAD Regulatory Update

AEMC Determination

The Australian Energy Market Commission (AEMC) has made a final rule determination and final rules in relation to a rule change request from the COAG Energy Council. The final rules make it easier for customers or their authorised representatives to get their electricity consumption data from their retailer or distributor in an easy-to-understand, timely and  affordable manner.

The AEMC has made changes to the National Electricity Rules (NER) and National Electricity retail Rules (NERR) that:

  • allow customers to obtain their electricity consumption data from their distributor in addition to their retailer;

  • allow parties authorised by customers to also obtain their customers' electricity consumption data from retailers and distributors; and

  • require retailers and distributors to comply with minimum requirements relating to the format, time frames and costs when a customer or a party authorised by that customer, requests their electricity consumption data.

The new rules will make it easier for customers to get their electricity consumption data to help customers to better understand their current electricity use and make more informed decisions about new products and services.

Customers and their authorised representatives have been able to request electricity consumption data from retailers and DNSPs since 1 December 2014 however the minimum requirements relating to the provision of metering data, such as format, time frame and the number of free requests, take effect on 1 March 2016.

For further information, contact NECA on 02 6280 5580 or click here to go to ActewAGL website.

 

 

 

 

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